Shipping Policy

Thank you for visiting and shopping at GrandGif.com. We are thrilled to share our passion for authentic, high-quality handicrafts with you. This website is owned and operated by GRAND HANDICRAFTS GIF LLC. Following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

Because our products are authentic handicrafts, many of our items are made-to-order, carefully hand-assembled, or require delicate packaging to ensure they reach you safely.

  • All orders are processed within 3 to 5 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders (such as during the holiday season), processing and crafting times may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to weather conditions, carrier issues, or customs processing. Below are our estimated shipping timelines:

Domestic Shipping (United States)

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 2-4 business days (Availability depends on the specific handcrafted item and current inventory)

International Shipping

We proudly ship our handicrafts worldwide. International shipping typically takes 10 to 20 business days, depending on the destination country’s customs regulations and local postal services.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 to 48 hours. Please note that for some international shipments, tracking may not update in real-time once the package leaves the United States.

4. Customs, Duties, and Taxes

GRAND HANDICRAFTS GIF LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Since our products are categorized as handicrafts or home decor, specific import regulations may apply depending on your country. We advise checking your local customs policies before placing an international order.

5. Damages and Lost Packages

We take great pride in packaging our handicrafts securely to prevent damage during transit. However, we understand that accidents can happen once the package is handed over to the carrier.

  • If you receive a damaged item, please contact us immediately at [email protected]. Save all packaging materials and the damaged goods before filing a claim. Please include clear photos of the damaged item and the packaging in your email.
  • If your tracking information shows that your package was delivered but you have not received it, please check with neighbors and local postal workers. If it is still missing after 3 business days from the stated delivery date, please contact us so we can investigate the issue.

6. Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase. GRAND HANDICRAFTS GIF LLC is not responsible for orders shipped to incorrect or invalid addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for the reshipping costs.

7. Contact Us

If you have any questions, concerns, or special requests regarding the shipping of your handcrafted items, please do not hesitate to reach out to our support team.

Company: GRAND HANDICRAFTS GIF LLC
Email: [email protected]
Address: 353 N Burritt Ave, Buffalo, WY 82834, US
Website: https://grandgif.com/